Home services / Connected systemsConceptual illustration
A home for
every enquiry.
A calm website. A connected CRM.
Quotes and follow-up in one flow.
From the first hello to the next follow-up.
Website enquiryQuoteCRM & follow-up
Selected projectKinetic Logistics
31 hrs/week handed back
Document extraction, reconciliation and an exception inbox connect the everyday delivery workflow.
- Industry
- LOGISTICS
- Project
- AUTOMATION + DOC AI
- Build time
- 14 days
Logistics / Connected systemsConceptual illustration
Documents in.
Exceptions out.
Proof of delivery and invoices,
connected to sheets + CRM.
POD
Invoice
Only exceptions
reach your desk.Documents attached
reach your desk.Documents attached
01 / THE STARTING POINT
The challenge.
PODs, invoices and driver WhatsApp updates ate the ops manager's entire week. Billing disputes from missing proofs, sheet-to-CRM copy-paste, Friday invoicing marathons.
What needed to change
- Extract useful fields from delivery and invoice documents
- Send incomplete or uncertain cases to one exception inbox
- Connect driver updates, records and reconciliation
In 14 days: document AI that extracts POD + invoice fields, syncs to sheet + CRM, flags only exceptions in one inbox with everything attached, plus driver update parser and Friday auto-reconciliation. Fixed price, shipped 4 days early.
What we delivered
- Document extraction
- Exception inbox
- CRM sync
- Reconciliation
03 / THE OUTCOME
The results.
The project outcomes for Kinetic Logistics, following a 14 days build around their team’s needs.
- Back per week, ops team
- 31h
- Billing disputes in 60 days
- −50%
- Audit → live, 2 Looms training
- 14 days
QUICK ANSWERS
Project questions.
How did Kinetic Logistics get 31 hours a week back?
In 14 days: document AI that extracts POD + invoice fields, syncs to sheet + CRM, flags only exceptions in one inbox with everything attached, plus driver update parser and Friday auto-reconciliation. Fixed price, shipped 4 days early.
What results did Kinetic Logistics get?
Back per week, ops team: 31h; Billing disputes in 60 days: −50%; Audit → live, 2 Looms training: 14 days.
How long did the Kinetic Logistics project take?
The build took 14 days and went live in Apr 2026 for Kinetic Logistics in Goa. It used Zykken’s Business Automation service, scoped and custom-quoted for the project.
THE CLIENT PERSPECTIVE
In their words.
PODs, invoices and driver updates used to eat my ops manager's entire week. Now documents extract themselves and only exceptions land in one inbox. Fixed price, delivered four days early.
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