What we deliver
- Tone-trained voice and chat agents
- Shared enquiry brief and calendar wiring
- Human handoff, ownership and fallback rules
Hindi & English chatbots and voice agentsWhatsApp & Voice AI Agents
One conversation. Less repetition.
Voice, chat and WhatsApp connected by a shared handoff brief: what was asked, what was agreed, and who takes over.
Illustrative flow / WhatsApp & Voice AI Agents
Context Passport
01WebsiteReviewed brief
Verified link02PhoneContext included
The same enquiry
ConfirmedConsultation.
Next week.
Next week.
Still openWhich service?
Who takes over?
Who takes over?
Handoff awaits a named owner.
Identity is verified before records are connected.
The right starting point
When WhatsApp & Voice AI Agents makes sense.
Enquiries arrive through several channels. Customers repeat their needs, while your team searches messages, calls and notes to work out what happens next.
We build Hindi and English agents for enquiries, qualification and booking. Our WhatsApp & Voice AI Agents connect the channels you choose to the same conversation brief, so an approved handoff carries useful context into the next interaction.
The brief separates confirmed facts, unresolved questions and promised next steps. A human handoff gets a named owner, an acceptance status and a fallback if nobody picks it up. Customer records are linked through verified details or a continuation link.
The signature build
Context Passport
A compact, source-linked brief that travels with the enquiry and stays open until someone accepts the next step.
Keep confirmed context
Capture the request, agreed details and questions still unanswered.
Carry it forward
Connect the next channel through verified identity or a continuation link.
Confirm the handoff
Name the next owner and trigger the agreed fallback if they cannot accept.
A practical example
A buyer asks on WhatsApp, calls later and needs an agent. The agent receives the property, preferred time and unanswered question before accepting the handoff.
Your project scope
The pieces of your build.
We agree the useful first version, the connected tools and the operating rules before expanding the system.
Where it fits
- Bookings and appointment enquiries
- Property, fitness and service businesses
- Teams answering across phone and messaging
What we agree together
- Channels and languages agreed together
- Identity checks and retention rules scoped
- Custom scope, quote and support plan
Useful guardrails
A system your team can understand.
We test an enquiry across the agreed channels, inspect the brief received by the next person and check the fallback when that person cannot accept the handoff.
Explore testing, launch and handoverConfirmed identity
Context follows a verified customer reference or a continuation link. Unrelated enquiries are not merged through a guessed identity.
Clear escalation
The agent stays within the agreed booking, qualification and response rules. Requests outside those rules go to your team.
Accepted handoffs
A named owner and acceptance state show whether the next step was received. Unanswered transfers follow the fallback agreed with you.
Before we build
A few useful answers.
Bring your real workflow to the first conversation. We’ll help define what belongs in the scope.
Which channels and languages can be included?
We agree the phone, chat and messaging channels in discovery, including Hindi and English where relevant. Channel permissions, booking tools, identity checks and retention rules are part of the scope.
Do we have to replace our current tools?
We begin with the tools you already use. Discovery checks their available integrations, permissions and data before we recommend the build. Any new software and third-party usage costs are made clear in the proposal.
What will the proposal and handover include?
Your proposal defines the selected feature, deliverables, integrations, delivery plan, investment and support. Every project is custom-quoted. You own the resulting code, workflows and data in your accounts, with documentation and a working team handover.
A custom build. A clear proposal.
Let’s shape your WhatsApp & Voice AI Agents.
Tell us where the work gets stuck and what you already use. We’ll map a useful starting point and prepare your custom quote.