E-commerce / Connected systemsConceptual illustration
A storefront
with good taste.
Editorial product pages.
A concierge that knows the details.
Your AI concierge
Sizing · Pairing · Gifting
Hindi + English
Selected projectLuxe Estates
38-second follow-up
Lead qualification, viewing bookings and follow-up connected to the agents’ existing workflow.
- Industry
- REAL ESTATE
- Project
- AUTOMATION
- Build time
- 16 days
Real estate / Connected systemsConceptual illustration
From enquiry
to viewing.
WhatsApp + voice qualification,
connected to the agent’s calendar.
A viewing. A person. A next step.
EnquiryQualified buyerViewing
01 / THE STARTING POINT
The challenge.
Luxe Estates ran high-intent Meta and portal leads into a shared inbox. Median first response was 6 hours, night and weekend enquiries sat until morning, and agents chased cold leads while hot buyers booked viewings elsewhere.
What needed to change
- Respond across day, night and weekend enquiries
- Qualify and route leads without creating duplicates
- Connect viewing bookings to each agent’s calendar
In 16 days we wired a WhatsApp + voice qualifier onto every ad and portal, with instant CRM routing, duplicate detection, a viewing scheduler synced to each agent's calendar, and a 90-day nurture that revives cold enquiries automatically. Owners only ever see hot, booked viewings — everything else is handled quietly.
What we delivered
- Lead qualification
- CRM routing
- Viewing calendar
- Follow-up nurture
03 / THE OUTCOME
The results.
The project outcomes for Luxe Estates, following a 16 days build around their team’s needs.
- Qualified viewings in 90 days
- +312%
- Median speed-to-lead, 24/7
- 38s
- Active pipeline created
- ₹12.4Cr
QUICK ANSWERS
Project questions.
How did Luxe Estates cut lead follow-up from 6 hours to 38 seconds?
In 16 days we wired a WhatsApp + voice qualifier onto every ad and portal, with instant CRM routing, duplicate detection, a viewing scheduler synced to each agent's calendar, and a 90-day nurture that revives cold enquiries automatically. Owners only ever see hot, booked viewings — everything else is handled quietly.
What results did Luxe Estates get?
Qualified viewings in 90 days: +312%; Median speed-to-lead, 24/7: 38s; Active pipeline created: ₹12.4Cr.
How long did the Luxe Estates project take?
The build took 16 days and went live in Aug 2026 for Luxe Estates in Mumbai. It used Zykken’s Business Automation service, scoped and custom-quoted for the project.
THE CLIENT PERSPECTIVE
In their words.
Our follow-up went from six hours to thirty-eight seconds. Night enquiries get qualified before my team wakes up, and agents only talk to people ready to visit. The 90-day nurture alone revived deals we had written off.
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